The moment I settled into my gaming chair, ready for an intense session, my Steelseries mouse decided to play tricks on me.
Every few minutes, it would disconnect, leaving me fumbling in the midst of crucial gameplay moments.
So, I decided to research online and figure out the cause for this problem. After a few hours spent on research I got it fixed.
In this article I’ll show you why your Steelseries mouse keeps disconnecting and how you can fix it.
Let’s dive in!
How to Fix Steelseries Mouse Keeps Disconnecting
Clean Mouse
When your mouse keeps disconnecting from your computer, you should verify that there is no dirt accumulated on its sensor.
Overtime dirt and debris can accumulate on your mouse sensor, which prevents it from keeping connected to your PC.
Firstly you should carefully inspect your mouse and verify that its sensor and buttons are blocked with debris.
Here is how you can clean it:
- You should use a clean, soft, and damp cloth to remove dirt from its sensor and buttons.
- Then you can use a soft bristles toothbrush to remove accumulated dust from the mouse.
- Another way of cleaning it will be using cotton bud soaked in rubbing alcohol.
Check Wires And USB Port
Another common cause for your mouse to disconnect is its damaged/broken USB cable or faulty USB port on your computer.
So, you should take a deep look into your computer’s USB port and ensure that it is clean and not damaged.
You can check this port by plugging your keyboard or other device and ensure if the port is working correctly.
If the problem is still not fixed you can remove your mouse from the existing USB port and plug it into another one on your system.
On the other hand you should inspect the cable carefully for your wired mouse. If the cable is faulty it will be the reason for the mouse to keep disconnecting.
In order to solve this problem you’ll need to replace this cable with a new one by opening the mouse. If you are not comfortable doing this, you can get in touch with a professional.
Use Another Receiver
Sometimes your wireless mouse disconnects if your wireless receiver isn’t securely connected to the motherboard.
So, you should check and verify that the mouse receiver is connected correctly. If not, you’ll need to disconnect it and connect back properly.
If the mouse keeps still disconnecting, it will be an indication that your USB port might be faulty. And you should check your USB port where the receiver is connected.
If the USB port on your computer isn’t functioning properly, you should consider swapping between other ports on the motherboard.
Wireless Interferences
A common reason for most wireless mice to keep disconnecting will be wireless interferences.
Wireless interference means a few wireless devices that can interact with your device while they are closer to it.
In order to solve the problem you should verify that there are no other devices closer to your mice and computer.
If so, you should remove these wireless devices such as; phone, earbuds, smartwatch, or a router away from that particular location.
Check Power Supply
A power supply for your wired or wireless mouse is also a possible cause that prevents them from keeping connected to the computer.
So, you should check that your wired mouse cable isn’t faulty and your wireless mouse has no need to recharge or replace its battery.
If they are, you should replace the mice USB cable with a new one. And consider plugging in your wireless mouse for about 30 minutes.
Check Mouse Driver
Mouse driver is a piece of files that manage your mouse and its communication with other devices. If the driver is outdated or not compatible with your computer it can cause malfunctioning.
In order to solve this problem you’ll need to check whether the mouse driver is running on the latest version.
If it is running on an outdated version, it will be possible for your mouse to keep disconnecting.
Now you’ll need to update the driver to solve this problem. You can do this from your PC’s drivers settings or the manufacturer’s website.
If you’ve updated your mouse driver around the time of you are experiencing this issue on your mouse.
It is possible that this latest driver update isn’t suitable for your mouse, operation system, or the computer. In order to solve the problem you’ll need to roll it back to the previous version.
Physical Damage
In the end if you are still facing the same issue with your mouse, it is possible that your mouse or wireless receiver are faulty.
So, you should inspect the both mouse and receiver and verify that they are not damaged, or broken from anywhere.
If your mouse is hit hard, or falls off, its internal components will be damaged and cause it to not work correctly.
Contact Support
If your mouse still keeps disconnecting you should consider contacting the Steelseries customer support team.
The support team will be able to help you in this situation, and provide you with a few other possible solutions.
Final Thoughts
These are methods you can use to fix your Steelseries mouse that keeps disconnecting:
- Clean Mouse
- Check Wires And USB Port
- Use Another Receiver
- Wireless Interferences
- Check Power Supply
FAQs
Why does my mouse keep disconnecting randomly?
Your mouse might be disconnecting because of a weak battery, a faulty USB port, interference with other devices, or a damaged cable.
How do I fix my gaming mouse is disconnected?
Here is how you can fix your gaming mouse:
1. Unplug it and plug it back in
2. Check the USB port for damage
3. Try a different USB port
4. Restart your computer
5. Update the mouse drivers
How do I stop my Bluetooth mouse from disconnecting?
These are methods you can use to stop your Bluetooth mouse from disconnecting:
1. Charge or replace its batteries
2. Move the mouse closer to the computer
3. Remove obstacles between the mouse and computer
4. Update the mouse and computer’s Bluetooth drivers
5. Disconnect other Bluetooth devices that might interfere
USB Keyboard Not Working But Mouse Does
Mouse Not Working But Light is ON
How to Change Color on CyberPowerPC Mouse
Logitech Mouse Blinking Green Light
