Razer Mouse Keeps Disconnecting [Quick Fixes Added]

The first time it happened, I was in the middle of a heated online battle. One moment, I was on the verge of victory, and the next, my trusty Razer mouse betrayed me, disconnecting without warning.

I stared in disbelief at the screen, my character frozen in place, as enemies swarmed around.

This wasn’t just a one-time glitch; it was the beginning of a frustrating saga. So, I tried a few troubleshootings; after a few hours it was working again.

In this article I’ll show you why your Razer mouse keeps disconnecting and provides you tips on how you can fix it.

Let’s dive in!

Table of Contents

How to Fix Razer Mouse Keeps Disconnecting

1. Clean Mouse

When your mouse keeps disconnecting the primary cause will be dirt or debris accumulated on the sensor or its tracking surface.

Over time dirt, oil, or sweet can accumulate on your mouse and affect its performance. In order to solve the problem you’ll need to clean your mouse.

Here is how you can clean it:

Turn off your mouse and remove its battery if applicable.

Then you should use a soft, or lint free cloth to wipe out dirt from the exterior of the mouse.
Next, you can use a cotton swab dipped in the Alcohol and wipe out your mouse’s scroll and other keys.
You should also clean the bottom of your mouse where its sensor is.

Now allow the parts to air dry before assembling them back.

Once you’ve cleaned your mouse you should connect it to your computer and check whether it works.

You should remember, regular cleaning of your mouse keeps its optimal performance and prevents any kinds of connectivity issues.

2. Update Firmware

If your mouse is still disconnecting, you should check its firmware is running on the latest version. If the mouse software is outdated it will cause malfunctioning or cause it to keep disconnecting.

Firmware is essential that runs on your mouse, controls its functioning and communication with other devices.

In order to update your Razer mouse you’ll need to visit the Razer official website and install the latest version.

Keeping your mouse up-to-date will help to keep your mouse running correctly and operating on its optimal performance level.

3. Use Other USB Port

Sometimes your mouse connection issue can be caused by a faulty USB port of your computer, and it doesn’t provide enough power to the mouse.

In order to solve the charging problem on your mouse, you’ll need to check your USB port and repair it.

You can check it by connecting another device that you know is working correctly. And check if the device is working.

If the other device isn’t working as well, you have a faulty USB port on your computer. And you’ll need to use another port from the system.

4. Keep Away From Receiver

One of the other reasons for this problem will be that your mouse is placed too close to the receiver and causes interference and disrupts the wireless connection.

In order to troubleshoot this problem you should consider placing the mouse a little bit away from the receiver.

You should also ensure there are no other devices that are causing your mouse to keep disconnecting.

Another possible solution will be moving Wi-Fi routers or other devices that may potentially cause interferences with the mouse and computer.

5. Physical Inspection

You should also physically inspect your mouse and the USB cable connection to ensure there is no sign of damage.

You should also ensure that the cable is securely connected to both your mouse and computer.

However, if you find any sign of damage you should consider replacing the cable with another new one.

You can also connect the cable to another USB port on your computer, it will help to determine whether the port is the reason for this problem.

If the problem still persists you should consider following the other step mentioned in the article.

6. Conflicting Software

Sometimes a few software or applications running in the background of your computer can interfere with the mouse connection and cause it to keep disconnecting.

So, you should identify and remove these softwares/applications that are interfering with your mouse connection.

Sometimes a few gaming software or programs conflict with your mouse and cause it to disconnect.

You can also solve this problem by disabling the antivirus or firewall software temporarily. You can also determine whether they were causing issues with your mouse.

However, you should ensure to enable these softwares once troubleshooting is completed and repair the faulty software.

7. Check Power Supply

Your mouse power supply means that you should ensure it receives aqueduct power to keep optimally operating.

So, if your mouse is wireless and battery powered; you should ensure that it is fully charged. If the battery is low or needs replacement you should plug it in for about 30 minutes.

On the other hand if your mouse is wired, you should ensure it is connected to the USB port correctly.

And the USB port you are using to charge your mouse is providing enough power. If the issue persists you should use another USB port from your PC.

8. Reset your Mouse

In the end this problem can be caused by faulty software or your mouse software caches. In this situation resetting it will remove these problems and get your mouse working back correctly.

You can use Razer Synapse software to reset your mouse or configure its settings according to your preferences.

This step will help you to remove software bugs and caches that are preventing your mouse from keeping connected to your computer.

Here is how you can reset your mouse: